Shipping & Returns

Shipping:
All orders placed will be shipped in a timely manner. Currently, we are shipping all orders using USPS only. For security reason, signature will be required for orders valued above $100. and WE SHIP ONLY TO THE BILLING ADDRESS and no P.O. Boxes, FPO or APO please.

Currently, we only accept Paypal, check, or money order as the form of payment. All sales to California residents will incure a sales tax of 7.75%.

Merchandise Return Policy:
All defective or missing parts are warranted or serviced through the manufacturer only. Due to manufacturers policies on electric and gas products, such as speed controls, radios, motors, chargers, engines, and etc, are warranted only through the manufacturer. All merchandise returned must be in the original unopened package and must not be used. Also, no returns on electronics. 20% restocking fee on all returned merchandise. Return it via insured carrier within 14 days of original purchase for a refund. Include a copy of the receipt. Shipping charges will not be refunded. All authorized returns must have a return authorization number on the box, if not, the package will be refused and sent back.

All prices, availability and specifications subject to change without notice. In2Hobbies.com is not responsible for inadvertent errors on this site. Specials are not retroactive.

EXPRESS DELIVERY

If an order includes items that can and cannot be expressed delivered, the total shipping fees will reflect regular ground rates and express rates (not all items will be expressed).

PARTIAL SHIPMENTS:
All products will be sipped in a single shipment. You will be notified if one or more items cannot be shipped due to backorder.

CANCELING ORDERS:
You may cancel an order within 24 hours if the order has not been shipped by calling 714-388-6411 or send us an email at sales@in2hobbies.com. Cancellation of orders already being processed by our shipping department will be subject to a 10% cancellation fee based on the total amount of the order. We cannot cancel orders that are already shipped. If your order has already been shipped by the time we receive your cancellation request, you must go through the return process and will be subject to a 20% restocking fee. Refusal of the shipment from the carrier will result to a two-way shipping charge. We strongly recommend that you accept the merchandise and then proceed through our normal return process.

RECEIVING PARTS:
Please inspect the parts immediately after receiving your order. Damages and evidence of tampering on the outer packaging must be noted on the delivery receipt of the driver. DAMAGES MUST BE REPORTED WITHIN 48 HOURS of receiving the order. No exceptions. WRONG ITEMS MUST BE REPORTED WITHIN 5 BUSINESS DAYS of receiving the order. No exceptions.

INCORRECT PARTS:
Although we do everything we can to get the right part to you, unusual mistakes can happen. If we ship the wrong part, we will pick it up and replace it. Please let us know immediately if you receive the wrong part by calling 714-388-6411 or send us an email at sales@in2hobbies.com. The replacement item will be shipped when we receive the wrong item. Replacements will be shipped based on the original shipping method.

RETURN PROCEDURE:
* Call 714-388-6411 or send us an email at sales@in2hobbies.com and get a return authorization number(RAN). (Without an RAN number, your return may be refused by our receiving department.) * Write the RAN number on the outside of the box and return it freight prepaid to the address on your invoice. * Refunds will be processed and issued when we receive the items back. * No credits can be issued for damaged items received.

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